Magnadata International » Intelligent Ticketing

Terms and Conditions

admin — Fri, 18 Jun 2010 09:20:06 +0000

MAGNADATA GROUP TERMS AND CONDITIONS OF SALE
1. General
1.1. In these conditions “We/Our/Us” shall mean Magnadata Group Ltd including Magnadata International Limited, Norprint Limited and trading division Fisher Clark; “Goods” shall mean products We produce and/or supply; “Services” shall mean the services including design and origination We provide; “You/Your” shall mean the customer that has placed an order for Goods or Services; and “Contract” means an agreement between You and Us to produce or supply the Goods or Services on these terms and conditions; “Order” means the request by You for Goods or Services made either in writing on our order form, orally or electronically.
1.2. No Contract shall exist until We have confirmed the Order to You in writing by Our acknowledgement of order or, if earlier, We deliver the Goods and/or provide the Services to You.
1.3. If the acknowledgement of order is inaccurate You must notify Us within 1 working day of receipt failing which You shall be bound by your original Order.
1.4. These conditions override any different conditions which may appear on your documents or other documents issued by You and may be varied only with Our consent in writing.
1.5. We reserve the right to reject an Order if You do not meet Our credit insurance criteria when a credit account is opened.
1.6. We may sub-contract the Services provided or change the source of Goods supplied at Our discretion.
2. Materials Supplied and Specifications
2.1. Where the Goods or Services are supplied in accordance with your specifications, You shall be responsible for ensuring the specifications are accurate and provided to Us within sufficient time for the Goods or Services to be supplied in accordance with the Contract.
2.2. We may reject any materials You supply if they are in Our opinion unsuitable to perform the Contract and We may charge You for any additional costs incurred in rectifying the materials.
2.3. Where We submit proofs and You approve the proofs We may charge for any alterations or additional work subsequently requested.
2.4. We will handle all articles or materials belonging to You (which You provide Us to perform the Contract) with all due care, but they are held at your own risk.
2.5. We may efface origination drawings or photographic/photo/typeset work as necessary immediately after the Order is made unless otherwise agreed.
3. Software and Licensing
3.1. We grant You a non-exclusive, non-transferable right to use Our software which includes digital files for the purpose it was expressly designed.
3.2. You agree not to make any copies or download Our software or permit access to it by a third party.
3.3. You agree that all proprietary and intellectual property rights in the software belongs to Us.
3.4. All copies and extracts of the software are strictly confidential and You shall take all measures necessary to maintain confidentiality during and after the Contract.
3.5. You agree that We may take photographic images of the Goods We produce for You for Our internal displays only.
4. Technology Development
4.1. Where We develop or improve any product or method of manufacture as part of the Goods or Services provided, whether for You or not, We retain all proprietary and intellectual property rights in the development or improvement of the product or method of manufacture which We may use at Our discretion.
4.2. If You request the development or improvement in 4.1 be utilised for an Order the price of the Goods or Services may be adjusted accordingly.
5. Intellectual Property
5.1. You warrant to Us that You are entitled to use all materials supplied to Us by You or a nominated third party in order for Us to produce the Goods or provide the Services You have requested.
5.2. You will fully indemnify Us and keep Us indemnified against all costs, expenses, damages and losses in connection with third party proceedings for the infringement of any intellectual property rights in respect of the Goods or Services.
5.3. You agree that We retain the ownership of any intellectual property created or developed while producing the Goods or providing the Services including but not limited to copyright, design and patent rights subject only to existing ownership by a third party.
6. Delivery
6.1. Subject to 6.4 delivery shall take place either when (i) the Goods are unloaded at or delivered to your premises or another agreed delivery location; (ii) where You collect the Goods from Our premises when the Goods are loaded onto your collection vehicle or a nominated carrier’s vehicle.
6.2. If You request a proof of delivery for Goods which have been properly delivered a £10 charge will be levied.
6.3. We shall use Our reasonable commercial endeavours to deliver the Goods and provide the Services by the agreed delivery date, but time for delivery shall not be of the essence.
6.4. Where Goods are being exported, delivery takes place FOB at the UK shipping port. You warrant that any import licence required has been obtained prior to delivery.
7. Prices and Charges
7.1. All prices and charges are based on Our current costs of production and are subject to increase or decrease to take into account any rise or fall in raw materials and overheads. We may amend Our prices prior to delivery to reflect such changes.
7.2. We may offer a discount on bulk orders at Our discretion.
7.3. Unless stated otherwise Our prices are exclusive of Value Added Tax (which will be added at the prevailing rate at the relevant tax point) and are based on an ex-works basis. The following (none exhaustive) charges can be made at Our discretion; (i) minimum order charge; (ii) charges for preliminary work carried out at your request, whether experimentally or otherwise, calculated at Our standard time based rate; (iii) storage of Goods (beyond the delivery date when You or a nominated third party are collecting the Goods), stock, origination and standing matter at Our standard rate per pallet per day which is subject to a maximum storage duration of 12 months; (iv) carriage and freight; (v) charges for expedited delivery; (vi) special packaging requested by You.
8. Payment
8.1. Payment shall be made by You in full by the end of the month following the month in which the invoice was issued in pounds sterling (£) unless agreed otherwise.
8.2. If payment is late We reserve the right to charge interest on the overdue amount at the rate of 2% above the base rate of the Bank of Scotland to be added on a daily basis from the date the payment is due until full payment is made.
8.3. Where You purchase special systems or applicators from Us, 30% of the payment is due
when the Order is placed, 60% when the Goods are delivered and 10% in accordance with 8.1.
8.4. We may invoice You for Goods made available as stock at Your request if not taken up by the end of the period requested by You.
8.5. You may not withhold payment of an invoice or charges due by reason of set-off against any other payment made to Us or counter-claim You allege against Us.
9. Property and Ownership
9.1. The risk in the Goods including any loss or damage transfers to You upon Delivery.
9.2. The ownership in the Goods passes to You once full payment due under the Contract has been made. Until this time i) the legal and beneficial ownership of the Goods remains with Us and You hold the Goods on a fiduciary basis as Our bailee and ii) You must ensure that the Goods are stored in such a way that they are identifiable as Our property and kept in good condition.
9.3. We are entitled to access your premises or elsewhere on reasonable notice to repossess and sell the Goods until full payment has been made for the Goods.
10. Cancellation or Variation
10.1. You may cancel or vary your order only if made in writing to Us and accepted by Us in writing.
10.2. We may charge You for all costs incurred up to the time of cancellation or variation (including standing time and standing matter) and any resulting losses.
11. Substitution and Quantity
11.1. We are entitled at Our discretion to substitute, modify or alter the Goods provided that the Goods supplied are of an equivalent or better quality and any modifications do not materially effect the quality or performance of the Goods.
11.2. We endeavour to match the quantity of Goods ordered accurately, however, there is margin for error of 5% (or 10% for colour work) which We may charge for or deduct from the price accordingly.
12. Recall
12.1. We may at any time request the recall of any Goods supplied under the Contract. We shall confirm an oral request for recall in writing.
12.2. We shall pay the reasonable costs of collecting or returning any such Goods and You shall provide Us all reasonable assistance necessary to facilitate this.
12.3. In the event We cannot replace the Goods recalled within a reasonable period of time We shall issue You a credit note for the Contract price of the Goods.
13. Returns
13.1. Goods are returnable at Our expense if they are (i) damaged in transit where We are responsible for delivery; (ii) faulty; (iii) under a warranty claim;
13.2. If You consider the Goods are faulty, return is subject to (i) notifying Us of the fault within 5 working days of delivery; (ii) completing Our goods return document and returning it with the Goods and; (iii) a technical inspection by Us at Your premises if necessary to confirm that the Goods are faulty.
13.3. You must notify Us of any damaged packaging causing damage to the Goods within 1 working day of delivery and any other damage or defects to the Goods within 2 working days of delivery.
13.4. None delivery of the Goods must be notified to Us in writing within 3 working days of the agreed delivery date. Any shortage in the Goods delivered must be notified to Us by amending the proof of delivery and confirming the shortage in writing within 3 working days of delivery.
13.5. Goods which are not damaged or faulty may be returned at Our absolute discretion if the Goods are capable of re-sale and in full quantity, original condition and properly packaged subject to a handling charge of 15% of the contract price.
13.6. We will endeavour to repair or replace the Goods returned under 13.1, but We reserve the right to provide a refund for the price of the Goods returned where it is not possible for Us to repair or replace the Goods.
14. Illegal Matter
14.1. We shall not be required to print any matter which in Our opinion is or may be illegal or libellous.
14.2. You shall fully indemnify Us against any costs, losses, claims and expenses arising from any action brought against Us due to the nature of the printed matter, its format or contents.
15. Termination
15.1. We may terminate the Contract if (i) any sum due to Us remains unpaid; (ii) You fail to remedy any other breach of these terms and conditions within 30 days of being requested to do so in writing; (iii) if You become insolvent or subject to a winding-up petition or compulsory or voluntary liquidation or an administrator or administrative receiver is appointed; (iv) where a force majeure event (see 17) has continued for 3 months or more; (v) Goods ordered are not delivered due to your default after 6 weeks from delivery date.
15.2. Termination of the Contract does not effect any rights or remedies either party has under the Contract.
16. LIABILITY
16.1. Our maximum liability for breach of contract, misrepresentation or other tortious act or omission including negligence shall be limited to the Contract price. Nothing in these terms and conditions shall exclude our liability for death or personal injury resulting from Our negligence.
16.2. We shall be liable to You for damage to or loss of Your property caused by Us subject to a maximum liability of £5 million (five million pounds).
16.3. We shall not be liable to You for any loss of profit, goodwill, business or indirect loss which arises out of or in connection with the Contract.
16.4. Any complaints about the Goods or Services must be made in writing to Us within 7 days of delivery. We shall have no further liability to You if We remedy your complaint within 30 days of being notified.
17. Force Majeure
17.1. If an event occurs which is beyond Our control, for example but not limited to, industrial or government action, materials shortage, war, natural disaster which delays or prevents the performance of the Contract We may suspend the performance of the Contract.
17.2. If the force majeure event continues for 3 months or more, We may terminate the Contract and charge You for any part of the Contract performed up to termination.
18. Severability If any of these terms and conditions are deemed void or unenforceable they shall not form part of the Contract but the remaining terms and conditions shall continue in full force and effect.
19. Third Party Rights A person who is not party to this contract has no right to enforce any terms of this contract pursuant to the Contracts (Rights of Third Parties) Act 1999.
20. Law These terms and conditions are governed by the Laws of England and any disputes arising in connection with these terms and conditions shall be subject to the non- exclusive jurisdiction of the English courts.
21. Data Protection Both parties agree to comply with the provisions of the Data Protection Act 1998.

Dated: Oct 07

New Smart Z-Card Launched for Dublin Bus

admin — Wed, 10 Feb 2010 17:00:07 +0000

Magnadata International the leading supplier of smart ticketing has launched the first smart Z-CARD®, combining a smart ticket and a destination map, for Dublin Bus, Ireland. The innovative new smart Z-CARD®s deliver communications in a compact, retainable credit card sized format combined with a Freedom Ticket.

The Dublin 3 day Freedom Ticket Z-CARD® is now available for purchase from tourist offices, airport information desks, and newsagents across Dublin. Tourists simply hold the smart ZCARD® to a smartcard reader on the bus to activate their pass for a 3 day (72 hour) period.

“The smart Z-CARD® offers the convenience of a ticketing solution combined with information to help tourists find their way around Dublin” says Chris McCormack, Commercial Manager for Dublin Bus Company. “We wanted to offer an all-in-one compact, portable solution combining travel ticket and information and are very excited about the initial positive response from visitors to Dublin who have used the new style 3 day Freedom Ticket.”

Magnadata International has worked closely with Z-CARD® to develop the manufacturing processes to create this new innovation for Dublin Bus. The smart Z-CARD®s contain a Mifare® Ultralight chip that is initialized when held to a reader the ticket automatically deactivates.

Magnadata International Director John Wise says “the new product opens up a wide range of communication possibilities with the combination of a smart ticketing option and Z-CARD® providing one compact solution for travellers.”

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Tesco SSCC

admin — Fri, 30 Oct 2009 15:05:56 +0000

From here you can download Tesco SSCC and DHL related presentations.

NXP Launches MIFARE IC

admin — Wed, 04 Mar 2009 16:12:10 +0000

Source: http://www.nxp.com/news/content/file_1539.html

MIFARE™* Ultralight C sets industry benchmark for flexibility and security in disposable ticketing applications

Eindhoven, The Netherlands, March 2nd, 2009 – NXP, the independent semiconductor company founded by Philips, today announced the latest IC in its MIFARE family of contactless identification technology, the MIFARE Ultralight C. The chip is the first of its kind introducing open standard 3DES cryptography for authentication of disposable ticketing solutions against fraud and cloning.

The MIFARE Ultralight C complements the MIFARE Ultralight family of cost-efficient ICs, which provides an ideal replacement for conventional paper tickets. It facilitates an easy implementation into contactless applications for events, loyalty vouchers and limited use transportation tickets. MIFARE Ultralight C offers extended user memory compared to MIFARE Ultralight, easy integration into existing MIFARE infrastructures and a range of additional security features previously unavailable on disposable tickets.

“NXP introduced MIFARE Ultralight ICs into the market in 2001 and since then over 800 million chips have been sold, enabling transport operators to successfully move to fully contactless systems combining smart cards and smart paper tickets”, said Henri Ardevol, general manager, automatic fare collection, NXP. “The MIFARE Ultralight C underlines NXP’s leadership in the contactless security segment by significantly stepping up security levels for disposable ticketing solutions and providing operators with a number of unique features against fraud and enables them to expand their service offering.”

Smart paper ticketing offers transport operators and event organizers increased reliability within the contactless systems, reduced maintenance costs and operation expenses when compared with traditional solutions based on magnetic stripes, paper tickets or coins. Occasional users enjoy the same contactless convenience as season ticket holders such as an improved service, additional payment options and faster transaction times. Contactless infrastructures significantly reduce queuing time and increase throughput for all users.

With MIFARE Ultralight C, NXP has created a cost-effective chip which incorporates a number of security features to protect the integrity of the ticket. Its open standard 3DES hardware for authentication protects the data access and allows solution providers the flexibility to determine which parts of the user memory they want to protect when designing new applications.

Beyond automatic fare collection, low cost contactless ICs are being increasingly used within other implementations, for example the features of the MIFARE Ultralight C make it suitable for pre-paid applications such as gift cards and vouchers. Its 16-bit counter facilitates the application design for solutions providers and can be used as value counter in pre-paid environments and as trip counter in transportation systems.

MIFARE Ultralight C is certified to the ISO/IEC 14443 A standard and has been designed to be suitable for emerging NFC Forum Tag 2 applications, such as URL linking, Bluetooth pairing and smart posters, which can be accessed with NFC enabled mobile devices.

Advertising

admin — Tue, 17 Feb 2009 14:56:55 +0000

Magnadata understands the advertising potential of its products, working with Ticketmedia™ a specialist media company. Ticketmedia™ is the ticket advertising specialist, uniquely offering a portfolio of powerful and flexible out of home direct response media solutions.

Clients can target activity from local to national coverage, a potential of over 10 million tickets a day, with the confidence of over 11,000 previously successful campaigns. If your clients travel by bus, rail, tube, tram or drive a car we can tailor a solution to meet your campaign brief.

Bureau Service - Airline, Logistics, Transport offering

admin — Tue, 17 Feb 2009 14:54:30 +0000

Airline products

Magnadata’s Bureau Tag service offers manual baggage tags of the highest quality, customised with your logo, destination details, barcodes and sequential numbers.

Destination tags
Interline, limited release and rush tags
Heavy tags, start and end tags, fragile tags
Our Bureau offers fast delivery, tags despatched to you within 7 days
Our Bureau specialises in suppling lower volumes of tags at high volume prices.
All Magnadata tags are manufactured in accordance with IATA resolutions.

Why not have your own system?

Magnadata supply and support this service which has been used and developed for over 15 years, Used by Airlines, handling agents and other industries

The Magnadata Tag System is specifically designed to allow you to pre-print your own tags. It is supplied as a complete system comprising:

All hardware, computer keyboard and tag printer
User friendly software package for label and tag design
A range of unprinted baggage tags and other airline consumables - light refreshment vouchers, boarding passes and OCR labels that you can customise in accordance with your own flight schedules.
User training is standard and after sales service is available.
Contact Magnadata for further details. (terms and conditions apply.)

Logistic products

Magnadata can offer a Bureau service for labelling and tagging, customised with your logo, variable details, barcodes and sequential numbers.

Consignment tags.
Labels.
RFID labels.
Bespoke products.
All Magnadata tags / labels are manufactured in-house.

Why not contact us today to find out how you could benifit from this value added service.

Customer Services

admin — Tue, 17 Feb 2009 14:47:36 +0000

The dedicated customer service representatives are backed up by our focused account management team, who are committed to our customers.

We listen to our customers needs and adapt our working practices to suit our customer’s requirements today and for the future. Training and demonstrations on new products is actively sort within the business to keep our internal sales teams up to date with the latest advances in products available to Magnadata’s customers.

Processes are continually adapted and improved, reducing waste, increasing quality and delivering the best customer service possible.

Intelligent Supply Chain Management

admin — Tue, 17 Feb 2009 14:45:53 +0000

Magnadata is entrusted to manage major customers complete supply chain management systems.

The company performs this added value service to several international customers. Magnadata are entrusted to manage major ticketing networks around the World. We manage stock leveles and distribute direct to individual stations accross entire networks.

Providing a service which has to be efficent, punctual and cost effective is key to the success of the Magnadata supply chain. This service handles millions of tickets per annum around the world.

Providing secure storage, logistics, delivery and stock management is part and parcel in the effective and efficent supply chain management offered by Magnadata.

Customer references are available upon request, for more information on how Magnadata could assist in your business contact us today.

Personalisation

admin — Tue, 17 Feb 2009 14:44:57 +0000

Magnadata are able to personalise individual tickets, tags and labels. This added value service is offered in house and through various partners. Identifiying individual items through a photo, number or individual personal details Magnadata can find and develop a solution for your individual requirements.

Programming

Magnadata has a team who have developed our own in house magnetic encoding and smart programming units.

Magnadata were the first company to develop encoding machines back in the 1990’s, further advancements have been made and the company has developed dedicated solutions tailored to customers needs.

Magnadata supplied the first encoded and programmed low cost smart card for the Euro Championships in Porto during the summer of 04.

Intelligent with Design

admin — Tue, 17 Feb 2009 14:42:04 +0000

Magnadata has its own in-house design studio which specialises in all aspects of the design and origination process. This added value service is available to all clients, giving advice and assistance with your design requirements.

The studio professionals use all the latest design and origination equipment and are happy to suggest ways of improving your designs to enable you to achieve a finished product of the highest possible quality. Ensuring brand integrity is one of the most important factors in the studio we recognise the importance customers place on their individual brand and image.

We are able to accept your designs in all formats, Zip, floppy disc, CD, DVD, email and ISDN (number available upon request). The studio is equipped with the latest design packages which include:

Macromedia Freehand MX,
Adobe Photoshop CS,
Adobe illustrator CS,
QuarkXPress 6.0

Giving the design studio the capacity to incorporate all your design requirements and much more.